Legal Notices and Privacy Policy

Legal Notices and Privacy Policy

Article 1 – Legal notices

1.1 Site (hereinafter “www.heyvoun.com”)
The HEYVOUN site is published by:

1.2 Publisher (hereinafter “Kisalu Center”)
The sole proprietorship HEYVOUN
Company number (BCE): BE1005695802
VAT number: BE1005695802
Head office: Belgium, Brussels
Email address: infosheyvoun@gmail.com
Phone: 0489624633

1.3 Host (hereinafter “Shopify”)
The site is hosted by Shopify Inc.
Address: 151 O'Connor Street, Ground floor, Ottawa, Ontario K2P 2L8, Canada
Website: https://www.shopify.com

Article 2 – Access to the site

Access to the site and its use are reserved for strictly personal use.
You agree not to use this site and the information contained therein for commercial, advertising or unsolicited prospecting purposes.

Article 3 – Content of the site

All elements of the site (texts, images, logos, videos, codes) are protected by Belgian and European intellectual property law.
Any reproduction or unauthorized use is prohibited without the written consent of the Publisher.

Article 4 – Site management

To ensure the proper management of the site, the Publisher may at any time:

  • suspend or limit access to all or part of the site,

  • remove any information that disrupts operation or is contrary to laws,

  • carry out technical updates.

Article 5 – Responsibilities

The Publisher cannot be held responsible in the event of a breakdown, interruption or technical problem preventing access to the site.
The user is solely responsible for his computer equipment and the security of his Internet connection.

Article 6 – Hypertext links

Any hyperlink to the site is authorized subject to informing the Publisher.
The Publisher declines all responsibility for the content of third-party sites accessible from links on the Site.

Article 7 – Collection and protection of personal data

Your personal data is collected and processed in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and Belgian law.

Data collected may include:

  • First and last name

  • Postal address and email

  • Phone number

  • Payment data (secure and encrypted via Shopify and/or PayPal)

Article 8 – Competent data protection authority

In Belgium, the competent authority is:

Data Protection Authority (DPA)
Press Street 35, 1000 Brussels
Website: https://www.autoriteprotectiondonnees.be

Article 9 – User rights

In accordance with the GDPR, you have the following rights:

  • Right of access, rectification, erasure

  • Right to restriction of processing

  • Right to object to processing

  • Right to data portability

  • Right to lodge a complaint with the APD

To exercise these rights:
Contact us at infosheyvoun@gmail.com.
Proof of identity may be requested.

Article 10 – Use of data

The personal data collected is used for:

  • managing your orders,

  • invoicing and delivery,

  • customer follow-up and support,

  • improving the site and services,

  • sending promotional offers (if you consent).

Article 11 – Data retention

The data is kept for the time strictly necessary to manage the commercial relationship, except for legal obligations imposing a longer period (e.g. invoicing).

Article 12 – Cookies

The site uses cookies to improve the user experience and measure audience (Google Analytics, Facebook Pixel, etc.).
On your first visit, a banner informs you and allows you to accept or refuse cookies.

Article 13 – Applicable law and jurisdiction

These legal notices are governed by Belgian law .
In the event of a dispute, and in the absence of an amicable agreement, express jurisdiction is granted to the courts of [YOUR CITY OR DISTRICT IN BELGIUM].

Article 14 – Contact

For any questions regarding the legal notices or the privacy policy:
Email: infosheyvoun@gmail.com
Phone: 0489624633